Privacy Policy

Zynora Creative Studios is a creative and strategic consulting studio headquartered in Lagos, Nigeria. We provide services including brand strategy, creative design, training and capacity building, communications consulting, and campaign execution for individuals, startups, SMEs, and organisations.

For any questions about this Privacy Policy or how your data is handled, please contact us:

• —To respond to enquiries and communicate with you about our services.
• —To onboard clients and deliver consulting, training, creative, and communications services.
• —To process payments and maintain accurate financial and project records.
• —To send relevant updates, service information, or marketing communications (where you have consented).
• —To improve our website, service offerings, and client experience.
• —To comply with applicable legal and regulatory obligations.
• —To protect the security and integrity of our business and systems.

Where applicable under data protection law (including Nigeria's Nigeria Data Protection Act, 2023), we process your personal data on the following legal bases:

• —Contractual necessity: To fulfil a contract with you or take steps prior to entering a contract.
• —Legitimate interests: To operate and improve our business in ways that do not override your rights.
• —Consent: Where you have explicitly agreed to receive marketing communications or specific data processing.
• —Legal obligation: Where we are required to process data to comply with the law.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• —With trusted service providers (e.g., payment processors, cloud hosting services, email platforms) who support our operations and are bound by confidentiality obligations.
• —With collaborating freelancers or partners engaged on your project, under appropriate confidentiality agreements.
• —Where required by law, regulation, court order, or government authority.
• —With your explicit consent.

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Client project records and related communications are typically retained for a period of five (5) years following the conclusion of a project or engagement, after which they are securely deleted or anonymised.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small data files stored on your device.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We are committed to protecting your information. We implement appropriate technical and organisational security measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction. These measures include secure communication channels, access controls, and regular review of our data handling practices.

However, no method of data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• —Right of Access: To request a copy of the personal data we hold about you.
• —Right to Rectification: To request correction of inaccurate or incomplete data.
• —Right to Erasure: To request deletion of your data, subject to legal retention obligations.
• —Right to Restrict Processing: To request that we limit how we use your data in certain circumstances.
• —Right to Object: To object to processing based on legitimate interests or for direct marketing.
• —Right to Data Portability: To receive your data in a structured, machine-readable format where applicable.

To exercise any of these rights, please contact us at zynoracreativestudios@gmail.com. We will respond to all requests within 30 days.

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be published on our website with a revised effective date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us: